Return & Refund Policy
Alfeeha Return Policy
Last Updated: July 22, 2024
⚠️ Important Notice: Most Alfeeha products are FINAL SALE. Only items explicitly marked as "Return Eligible" at checkout qualify for returns.
1. Return Eligibility
- Only products with "Return Eligible" designation
- Request must be initiated within 3 days of delivery
- Items must be unworn, unwashed with tags attached
- Original packaging must be intact
2. Non-Returnable Items
- All products without "Return Eligible" badge
- Sale/clearance items
- Accessories (bags, belts, etc.)
- Used or damaged items
3. How to Request a Return
- Email us at alfeeha2024@gmail.com within 72 hours of delivery
- Subject line: Return Request - [Order Number]
- Include photos of the product in original condition
- Wait for approval email with return instructions
Note: Returns without prior approval will not be accepted. Customers are responsible for return shipping costs.
4. Refunds (If Approved)
- Processed within 14 business days after receiving return
- Original shipping fees are non-refundable
- 20% restocking fee applies to all returns
- Refunds issued to original payment method only
5. Damaged or Defective Items
Contact us at alfeeha2024@gmail.com within 24 hours of delivery with:
- Order number
- Clear photos of damage/defect
- Packaging photos
6. Contact Information
For all return inquiries:
Email: alfeeha2024@gmail.com
Response Time: 24-48 hours (Mon-Fri)
By purchasing from Alfeeha, you acknowledge and agree to this return policy.